Simanjuntak, Tika M. “Customer Value Mediates the Implications of E-Service Quality and E-Payment on Customer Satisfaction for KFCku App Users”. Jurnal Manajemen Sinergi 12, no. 1 (Juli 7, 2024): 16–32. Diakses Juni 12, 2026. https://ejournal.unkhair.ac.id/index.php/JMS/article/view/7762.