Taroreh, Niconoor, Abdul Rahman Jannang, dan Sulfi Abdul Haji. “The Impact of Product Quality on Brand Switching With Customer Dissatisfaction As a Mediating Factor (A Study on Acer Laptop Users in Ternate City)”. Jurnal Manajemen Sinergi 12, no. 2 (Oktober 23, 2024): 37–50. Diakses Juni 13, 2026. https://ejournal.unkhair.ac.id/index.php/JMS/article/view/9436.