NINGSI, Nurfitria; GUSNAWATI, Gusnawati; Z, Noorhasanah. ANALISIS KUALITAS LAYANAN E-GOVERMENT MENGGUNAKAN METODE SERVQUAL (STUDI KASUS KANTOR SAMSAT KOLAKA). Journal Of Science and Engineering, [S. l.], v. 4, n. 1, p. 10–18, 2021. DOI: 10.33387/josae.v4i1.1697. Disponível em: https://ejournal.unkhair.ac.id/index.php/josae/article/view/1697. Acesso em: 7 jun. 2026.