PENGARUH STRES PERAN PADA KEPUASAN KERJA, DAN IMPLIKASINYA TERHADAP INTENSI KELUAR DENGAN VARIABEL AFEK POSITIF SEBAGAI PEMODERASI

Irfandi Buamonabot

Abstract


This study examines the effect of role conflict on job satisfaction , ambiguity on job satisfaction , job satisfaction and intentions out and positive affect moderating on the relationship between job satisfaction and intentions out . The purpose of this study was to determine : ( a) examine the effect of role conflict on job satisfaction , ( b ) examine the effect of role ambiguity on job satisfaction , ( c ) examine the effect of job satisfaction on intentions out , ( d ) examine the influence of positive affect moderating on the relationship between job satisfaction and intentions out .Respondents were collected in this study is that the police have a double post and served in North Maluku Police and his staff . Total of 154 respondents were collected from the survey Data analysis was performed using simple regression and hierarchical regression.The results showed that : (a ) role conflict has a negative effect on job satisfaction , ( b ) role ambiguity has a negative effect on job satisfaction , ( c ) job satisfaction has a negative effect on exit intention , ( d ) positive affect did not moderate the relationship between job satisfaction . Conclusion The results showed that the level of work stress ( role conflict and role ambiguity ) Police are at relatively low levels , high levels of job satisfaction and intentions out lower level , as well as positive affective moderating not as a variable in the relationship between job satisfaction and intentions exit


Keywords


role conflict, ambiguity role, job satisfaction, positive affect.

Full Text:

PDF

References


Babin, B., Yong-ki, L., Eun-ju, K., & Griffin, M. 2005. Modeling Consumer Satisfaction and Word-of- Mouth: Restaurant Patronage in Korea, Journal of Services Marketing, 19 (3):133-139.

Baron, R. M., & Kenny, D. A. 1986. TheModerator-Mediator Variable Distinction in Social PsychologicalResearch: Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Social Psychology, 51 (6):1173-1182.

Bilal, M., Rehman, M. Z., & Raza, I. 2010. Impact of Family Friendly Policies on Employees Job Satisfaction an Turnover Intenton, Interdisciplinary Journal of Contemporary Research in Business, 2 (7).

Brayfield, A. H., & Rothe, H. F. 1951. An Index of Job Satisfaction, Journal of Applied Psychology, 35: 307-311.

Egan, T. M., Yang., B. & Bartlett.,

K. R. 2004. The Effects of Organizational Learning Culture and Job Satisfaction on Motivation to Transfer Learning and Turnover Intention, Human Resource Development Quarterly, 15 (3): 279-301.

Fahruddin, A. M., & Asri, L. R. 2003. “Moderating Effect of Locus of Control for the Relationship Between Job Stress and Strains: Case Study among RSIS Nurses”, Jurnal Bisnis dan Ekonomi, 10 (1): 1-14.

Hair, J. F. Jr., William, C. B., Banin,

B. J., & Anderson, R. E. 2010. Multivariate Data Analysis. 7th edition. Upper Saddle River- Prentice Hall. New Jersey.

Harris, E. G., Artis, A. B., Walters., & Licata, J. W. 2006. Role Stressors, Service Worker Job Resourcefulness, and Job Outcomes: an Empirical Analysis, Journal of Business Research, 59: 407 – 415.

Hollon, C. J., & Chesser, R. J. 1976. The Relationship of Personal Influence Dissonance to Job Tension, Satisfaction, and Involvement. Academy of Management Journal, 19 (2):308–314.

Irving, G.P., Coleman, D.F., & Cooper, C.L. 1997. Futher Assessments of a Three- Component Model of Occupational Commitment: Generalizability and Differences Across Occupations, Journal of Applied Psychology, Vol. 82 (3): 444-452.

Ivanchevich, J. M., Konopaske, R., & Matteson, M. T. 2008. Organizational Behavior andManagement. 8th edition. McGraw-hill. New York.

Kemery, E. R., Mossholder, K. W., & Bedeian. A. G. 1987. Role Stress, Phisical Symptomatology, and Turnover Intention: a Causal Analysis of Three Alternative Specification, Journal of Occupational Behavior, 8: 11-23.

Miles, R. H., & Petty, M. M. 1975. Relationship Between Role Clarity, Need For Clarity, and Job Tension and Satisfaction for Supervisory and non- Supervisory Roles, Academy of Management Journal, 18 (4): 877–883.

Mobley, W. H. 1977. Intermediate Linkages in The Relationship Between Job Satisfaction and Employee Turnover, Journal of Applied Psychology, 62: 237-240.

Rizzo, J. R., House, R. J., & Lirtzman, S. I. 1970. Role Conflict and Ambiguity in Complex Organizations, Administrative Science Quarterly, 15 (2): 150-163.

Sekaran, Uma. 2006. Research Method for Business: A Skill- Building Approach, 3rd Edition, John Wiley and Sons. New York.

Schuler, R. S. 1982. An Integrative Transactional Process Model of Stress in Organizations, Journal of Occupational Behavior, 3: 5-19.

Shaw, J. D. 1999. Job Satisfaction and Turnover Intentions: the Moderating Role of Positive Affect. The Journal of Social Psychology. 39(2): 242-244.

Slobogin, K. 2001. Many U.S. Employees feel overworked, stressed, studi says, www.cnn.com

Yousef, D.A. 2000. The Interactive Effects of Role Conflict and Role Ambiguity on Job Satisfaction and Attitudes Toward Organizational Change: A Moderated Multiple Regression Approach, International Journal of Stress Management, 7 (4):289-303




DOI: https://doi.org/10.33387/jms.v2i1.6664

Refbacks

  • There are currently no refbacks.



Editorial Office: Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun, Jl. Jusuf Abdulrahman Kotak Pos 53 Gambesi, Kota Ternate, Indonesia. 

Creative Commons LicenseThis work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.